A small e-commerce team spends most of its day on the same handful of jobs — answering "where is my order?", updating stock, handling returns, reconciling payouts. ZedFlows ships one App per job, pre-wired for the platforms Dutch and EU stores already use: Shopify, WooCommerce, Mollie, PostNL, and the usual ERP and accounting tools.
Use cases
- Product Catalog Management
Sync product data, prices, and stock between Shopify, WooCommerce, and your ERP. Catch listing errors before they reach customers.
- Order Processing & Fulfilment
Route orders to the right warehouse, push tracking updates, and flag delays. Works with PostNL, DHL, DPD, and store-pickup setups.
- Customer Support
Answer order-status, return, and refund questions from a connected ticket system. Escalate edge cases to a human with full context attached.
- Marketing & Re-engagement
Draft transactional and campaign emails, handle abandoned-cart flows, and segment customers based on order history.
- Review & Feedback Handling
Collect and classify reviews from Trustpilot, Kiyoh, and on-site widgets. Draft responses for the team to approve.
- Financial Reconciliation
Reconcile Mollie, Stripe, and bank settlements against orders. Generate iDEAL- and SEPA-aware reports for the bookkeeper.